TERMS & CONDITIONS

USE OF THIS WEBSITE
Mark Marengo and Mark Stephen are registered trading names of Mark Stephen Marengo International Limited registered in the UK since1990 and in other countries worldwide including The Far East and America.Your use of this website does not give you any rights to use our trade marks.
This website is controlled by the above company and no part of it, nor any of the contents therein may be reproduced, distributed, or copied in any form for any commercial purpose without the express written permission of the Directors of the company.

Mark Stephen is committed to providing you with Terms and Conditions of sale which are easy to understand and which are fair to you. By placing an order with us you are agreeing to accept these terms and conditions. If you have any queries relating to our terms and conditions please contact the customer service team before placing your order. If you do not agree with the terms and conditions set out then you should not use this website.Your statutory rights are not affected by anything contained in these terms & conditions.

ACCURACY OF CONTENT
We make every effort to ensure that the description and the appearance of the goods is as accurate as possible , although variances of colour shown on different monitors are beyond our control.
Mark Stephen reserve the right to change information, prices and descriptions of our goods at any time without notice.
In the event that any pricing error is discovered in the price of the goods that you have ordered we will contact you to advise the correct price, and whether you still wish to proceed with your order or cancel it. Mark Stephen are not under any obligation to fulfil any order that was advertised at an incorrect price.
Goods ordered by Internet/Mail Order from Mark Stephen are of the exact same quality standard as those sold in our London stores. However they may be of different designs and different offers may apply between the stores and the internet site. We do not guarantee to offer the same promotions in store or by internet at any given time.
At the present time we do not have the facility in our London stores for the ordering/or returns of Internet items , so please liase with our Internet sales team as mentioned below for allinformation concerning our website and online sales.

CUSTOMER SERVICE
If you have any comments or queries or need help with placing your internet order , or you do need help with returning an unsuitable item please contact our Customer Service team by E mail at info@www.mark-stephen.co.uk or by telephone to Head Office : 0207 193 4409 during normal UK office hours.

PERSONAL TAILORING SERVICE
For your convenience you may register with us your sizing details which we recommend are takenas personal measurements by our managers and tailors when visiting one of our stores. Once on file we can alter the garments of your subsequent orders in a similar manner if required. We will not divulge these details to anybody except in the context of offering our garment alteration service.
We cannot alter anything except we are sure that your measurements which we have on file are correct, and goods once altered cannot be returned except if faulty. You will therefore need to advise us if you change in size from that which was recorded for you. If its not convenient for you to visit one of our stores to be measured you can provide your own measurements, but please note this isyour responsibility to ensure they are correct. All alterations are chargeable , please contact info@www.mark-stephen.co.uk for details if required.

DISPUTES
Mark Stephen Marengo International Limited will make every effort to resolve any problem that you may have with the goods supplied, to a satisfactory outcome.
In the unlikely event that there is a dispute in relation to the goods supplied that cannot be resolved that dispute or claim shall be governed by the jurisdiction of the English Courts of Law. If any term or condition above stated is found to be invalid in whole or in part then we undertake to abide by the law of the land in arriving at a solution to the dispute. Although we may sell to different countries it is your responsibility to ensure that your use of our website and services is legal within the laws of your own country.

We reserve the right to refuse to supply to any individual or country for whatever reason if we consider that we have reasonable reason to do so.

MARK STEPHEN MARENGO INTERNATIONAL LIMITED